Digital Upgrade FAQs

Frequently Asked Questions About Our Digital Banking Suite.

Why is online and mobile banking unavailable right now?

As we transition to our new digital banking suite online banking is temporarily unavailable.

When will online and mobile banking be available again?

Our brand new digital banking suite - featuring online and mobile banking - should be available to customers mid-morning on September 30th, 2024.

What is the Digital Banking Suite?
Our Digital Banking Suite is the most convenient way to manage your money. No matter what device you use, you get a smooth, personalized banking experience. That means you have complete control of your account on your smartphone, tablet and computer.

Why should I use the Digital Banking Suite?
It lets you manage your account from anywhere you want — it’s your personal banking portal. Whether you log in to your account online or through the mobile banking app, you have access to the same powerful features all in one place.

Here’s a look at what you can do with our Digital Banking Suite:

  • View balances: Quickly check your account from anywhere
  • Manage transactions: Search your recent activity, filter by tags, even add an image or note to an entry
  • Transfer funds: Initiate one-time, future date or repeating transfers
  • Make payments: Make person-to-person or bill payments from any device
  • Get alerts: Receive push notifications and alerts to stay in the know

How secure is the Digital Banking Suite?
Our Digital Banking Suite is extremely secure. Your account information is password-protected and highly encrypted.

Transitioning to the new Digital Banking Suite:
When you first log in to the new Digital Banking Suite, you will be prompted to enter your current online banking username and enter the last 4 digits of your social security number, after which you will be able to create a new password, and set up touch ID and Face ID.